How to Engage Low-Literacy and Limited-English-Proficiency Populations in Transportation Decisionmaking
Source: Federal Highway Administration
These "best practices" were collected during telephone interviews with individuals in 30 States. These individuals included 11 national technical experts in adult literacy and limited English proficiency, and 57 national experts from Federal, State, county, and city governments, Metropolitan Planning Organizations, and their consultants. Additional information was collected during a 1-day Federal Highway Administration- and Federal Transit Administration-sponsored peer review on How to Identify and Engage Low-Literacy and Limited-English-Proficiency Populations in Transportation Decisionmaking.
The information obtained from the telephone interviews and the peer review has been organized into a six-step process that planning and project-development practitioners can employ during planning, project development, right-of-way acquisition, construction, operation and maintenance.
